Unlocking Jane.app’s Potential for Growth
Hi, I’m Rob Saric, clinic advisor and founder of Provider.app. A few years ago, I was helping a friend who runs a healthcare clinic. It was late, the clinic was closed, and we were hunched over her computer looking at Jane.app reports. We had dozens of numbers in front of us—daily revenue, invoices, cancellations—but none of it told us if the clinic was actually doing well. That’s when I realized: clinic owners don’t need more data. They need to know what to notice.
Jane.app is a powerful platform for managing a clinic, but knowing exactly which reports to focus on can feel overwhelming. I remember thinking: There has to be an easier way to get key insights without drowning in spreadsheets. That night, I sketched out a toolkit to highlight just the most important numbers and explain them in plain English. That idea became the Clinic Performance Toolkit.
The Challenge: So Many Reports, Which Ones Are Key?
If you’re a busy clinic owner using Jane.app, this might sound familiar. Between treating patients and managing staff, you might not have time to dig into endless data. Jane offers a wealth of information—but it can feel like information overload.
For example, the Summary report gives a daily financial overview, but then there’s a Cash Reconciliation report and a Sales report. Which one best shows last month’s earnings? Do you need them all? It can be confusing.
Jane also includes Accounts Receivable (who owes you money) and Patient Retention (how often new patients return). These are crucial metrics—cash flow and patient loyalty—but only if you know where to find them and how to interpret them.
Having a lot of data isn’t the same as understanding it. I’ve seen owners miss a dip in retention or an uptick in overdue invoices because the info was buried in a lesser-used report.
Quick Win: One of the fastest insights you can get is your New Patient Count—just open Jane’s Patient Retention report and look for "New Patients." That one number tells you if your marketing is working this month.
You shouldn’t need to be a data analyst to run your clinic. You do need clarity on which numbers matter most. That’s the gap the Clinic Performance Toolkit aims to fill.
A Simple Companion to Jane.app: How the Toolkit Helps
Think of the Toolkit as a friendly cheat sheet for Jane.app. It complements Jane, highlighting the key insights hidden in its robust reports.
Know What to Track
Instead of wading through every single report, the toolkit points you to a short list of “north star” metrics like New Patient Count, Patient Retention Rate, Total Revenue, Profit Margin, or No-Show Rate. When these move up or down, they truly impact your bottom line.
Plain Language & Clear Priority
Each metric is explained in simple terms—no jargon. For instance, if you’re looking at “retention rate,” the toolkit might say:
This tells you how good you are at keeping clients coming back. A higher percentage is better—an indicator of patient trust and satisfaction.
You Don’t Need All the Data – Just the Right Metrics
Most clinic owners spend too much time looking at too many numbers. The Toolkit shows you just 5–7 metrics that move the needle.
Where to Find It in Jane
We act as a map. Need your new patient count? Go to Jane’s Patient Retention report for “New Patients.” Want your revenue? Check the Sales report for the month. We even link to Jane’s own support articles, so you can pull each stat quickly.
No More Analysis Paralysis
By focusing on a handful of metrics, you avoid getting stuck in a sea of data. Jane.app might show 50 points, but you likely need only a fraction to make informed decisions. The toolkit cuts through the noise by showing you which five or so numbers drive success.
In short, the Clinic Performance Toolkit helps you turn Jane’s wealth of data into actionable insights. You’ll know:
I just need to check these numbers, and I see where they are and why they matter.
This saves you time and stress—like having a quick reference guide that pinpoints the truly essential data.
Final Thoughts
If you’ve ever opened Jane and thought, "Where do I even start?"—the Clinic Performance Toolkit was built for you. It gives you a short list of key metrics, plain-English explanations, and simple instructions to find them fast. Real clarity. No more spreadsheet stress.
Thanks for reading,

Rob Saric
Founder, Provider.app
Further Reading
- Why Your Clinicians Aren’t as Busy as You Think (And What to Do About It)
- How Front Desk Mistakes Cost Clinics Thousands Every Month
- The Hidden Costs of Running Your Clinic the Old Way
- The Silent Revenue Killer in Your Clinic (And How to Fix It)
Click herefor a Google Docs copy you can share with your team.